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From111US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

San Isidro 63, Mexico City, Mexico, 11650
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe One-Bedroom Apartment
Max:
2 persons
650 sq. feet 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Junior One-Bedroom Apartment
Max:
2 persons
810 sq. feet 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Executive One-Bedroom Apartment
Max:
2 persons
940 sq. feet 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Mexico City 5.2 mi
Airports
Benito Juarez International (MEX) 11.6 mi
Lic. Adolfo Lopez Mateos International (TLC) 33.1 mi
Metro stations
Polanco 1.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Elevator
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches

Business

  • Meeting/ Banquet facilities

Children

  • Cribs
  • Children's menu

Spa & Leisure

  • Sun loungers
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

San Isidro 63, Mexico City, Mexico, 11650
Map view
San Isidro 63, Mexico City, Mexico, 11650
Nearby
Conservatorio Nacional de Musica
1600 ft
Restaurants
El cardenal
2100 ft
Avenida Paseo de Las Palmas No. 215
Hotaru Lomas
300 ft
Calle San Isidro 44 Col. Reforma Social
Altamira
700 ft
Cerrada de Palomas #22
El Parador De Espana
900 ft
Calle San Isidro 63 Col Reforma Social
Ihop
2600 ft
Palmas
Marentino
2300 ft
Avenida Paseo de Las Palmas 275-C
Puntarena Palmas
2800 ft
Avenida Paseo de Las Palmas 275 Local B y C. Lomas de Chapultepec
Sazon Veracruzano
1600 ft
Calle Patriotismo 75 Escandon I Seccion
Odeon Palmas
2400 ft
Avenida Paseo de Las Palmas 530

Reviews and Ratings

Reviews from guests about their experience.
66%
loved their spa retreat and can’t wait to return.
Spacious two-bedroom suite
Friendly staff
Average dining experience
Communication issues
6.6/10
Nice
Rooms
8.3
Location
7.3
Service
5.8
Dining
5.0
Guest reviews
6.6/10
based on 4 reviews
4/5 based on 140 reviews
8.9
8.9/10 based on 335 reviews
#160 of 450 hotels in Mexico City based on Tripadvisor
Anthony
United States of America, March  2025
6.4/10

My stay had ups and downs. The hotel offered a cozy environment with spacious suites, perfect for longer visits. However, I faced numerous communication issues with the staff and service that made certain aspects of my stay frustrating. The amenities were decent, and I appreciated the warm welcome, but the dining experience left a lot to be desired.

Rooms
9.0
The suites were spacious and well-equipped, making them comfortable for an extended stay.
Service
5.0
While the staff seemed accommodating, I often found communication to be lacking, which was quite frustrating.
Location
6.0
The hotel is slightly off the main thoroughfare, making it a bit tricky to find for rideshare services.
Dining
5.0
The dining options were average at best; the restaurant's food didn't impress me much.
Facilities
7.0
The facilities were reasonably good, though not exceptional; the spa services were a nice touch, but could use improvements.
Gerald
United States of America, November  2024
7.4/10

I really enjoyed my stay at this hotel in Mexico City. The location in Polanco is fantastic, and my two-bedroom suite was spacious and well-equipped, which made it perfect for my family. The staff was friendly and made everything pleasant, especially with a complimentary massage offered at the spa. However, there were some issues with room service and communication that could use some improvement. Overall, it's a great choice for both business and leisure, but dining could definitely be better.

Rooms
8.0
Our two-bedroom suite was spacious and comfortable, with plenty of light and nice views from the 15th floor, but it faced a construction site, so sometimes it was a bit noisy.
Service
7.0
The service was friendly and accommodating, but there were some communication issues regarding room service and taxi arrangements that left me frustrated at times.
Location
9.0
The hotel is really close to the vibrant Polanco area, making it convenient for dining and shopping, but it was a bit tricky to find at first.
Dining
5.0
The dining options were not great; the food was average, and room service could use a lot of improvement.
Facilities
8.0
The amenities, including the spa and laundry room, were nice additions, adding to the comfort of our stay.
Spacious two-bedroom suite
Average dining experience
Bob
United States of America, November  2024
5.8/10

My experience at the hotel was rather mixed. The rooms were spacious and offered a nice view, making for a pleasant stay. However, I encountered several communication issues with the staff that made certain aspects quite challenging, especially during my recovery. Overall, it was a decent place but could improve in terms of service and responsiveness.

Rooms
7.0
The rooms were spacious and clean, with a nice view from the 15th floor. However, I felt they could have been quieter as my room overlooked a construction site.
Service
5.0
While the staff were friendly and accommodating, I had significant trouble with communication regarding necessities like taxis and room service. This made my stay less comfortable than it could have been.
Location
6.0
The location was convenient and close to Polanco, but accessing the main road was tricky; construction made it difficult for ride services to find me.
Dining
5.0
The food did not quite meet my expectations. While I appreciated the effort with room service, the dining options were not up to par with what I've experienced elsewhere.
Facilities
6.0
The hotel had good amenities, but there were some operational hiccups that hindered their effective use.
Spacious and clean rooms
Communication issues
H.
United States of America, October  2024
7.0/10

My stay in this hotel was a mixed bag. The location in Polanco was excellent and the spacious two-bedroom suite offered a very comfortable experience for my family. The amenities like the spa and free parking were fantastic, but I did encounter some communication challenges with the staff, which made parts of my stay frustrating. Overall, I enjoyed the comfortable accommodations but think improvements could be made in service consistency.

Rooms
9.0
The suite was massive and well equipped, featuring a comfortable king bed, en suite bathroom, and plenty of closet space. I appreciated the nice view from my room, although it faced a construction site which could be loud.
Service
6.0
While the staff was friendly, I encountered some difficulties with communication, especially when it came to room service and organizing transportation. This inconsistency definitely impacted my overall experience.
Location
8.0
The hotel is located in the vibrant Polanco area, making it convenient for both business and leisure activities. However, it was tough for my friends to find it, which could be frustrating for visitors.
Dining
5.0
I was disappointed with the dining options, specifically the food quality. The meal I had didn’t compare well to what I’ve had elsewhere, though I did enjoy fresh juices and fruit during breakfast.
Facilities
7.0
The hotel has great facilities such as a spa and laundry services, which are perfect for longer stays. However, the construction nearby was a bit of a drawback.
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Rooms and Guests2 Guests, 1 Room